Enterprise Architecture at American Express



1. What are the key components of the architecture
American Express has created?

2. Why was it important to standardize so much of the
architecture? What are the advantages and disadvantages of a standard Enterprise Architecture (EA) for
American Express?

3. Describe how the new architecture supports the goals
and strategy of American Express.

4. What types
of future payment products and services should be anticipated and prepared for
by the Enterprise Architecture (EA) group? What is your vision of how payments might work? If you were
advising the Chief Information Officer (CIO) of American Express, what would you suggest his group prepare


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