Unhappy Customer: Claim Letter from You Requesting anAdjustment As a consumer, youve probably bought something that didntwork right or paid for a service that did not turn out the wayyou expected. Maybe it was a pair of jeans with a rip in aseam that you didnt find until you got home or a watch thatbroke a week after you bought it. Or maybe your family hireda lawn service to do some yard workand no one from thecompany showed up on the day promised. When a manfinally appeared, he did not do what hed been hired for, butdid other things that wound up damaging valuable plants.In either case, youd be wise to write a claim letter askingfor a refund, repair, replacement, or other adjustment. Youllneed to include all the details of the transaction, plus yourcontact address and phone number.Task: To practice writing claim letters, choose an experiencelike this from your own background or make up detailsfor these imaginary situations. If your experience is real, youmight want to mail the letter. The reply you receive willprovidea good test of your claim-writing skills.no word limit.
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